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Highline Medical Center Lays Off 85 Employees

On Tuesday, Burien’s Highline Medical Center laid off 85 management and staff positions.

CEO Mark Benedum said, “Today is an incredibly difficult and painful day for us. In order to assure our financial stability, we had to reduce 85 management and staff positions at both campuses through a lay-off. In many cases, these are individuals who have given years of service and significant contributions to our organization. This was not an easy decision and it was something I had hoped we would not have to do.”

Like most hospitals both locally and nationally, Highline Medical Center has been hit hard by the declining economy. Highline’s net revenue has been negatively impacted by both a decrease in outpatient volumes and an increase in uncompensated care. These factors led to significant financial losses in December and January and a projected loss in February.

Benedum continued, “We have taken actions to respond to the decline in the economy. While we initially believed that these measures would allow us to manage the economic fall-out, it was not enough. We cannot continue to spend more than we are earning. Continued losses of this magnitude are not an option. We have a responsibility to our patients and the community to reduce our costs and remain financially viable.”

The vast majority of positions that were eliminated were not involved in direct patient care.

Highline Medical Center first opened in 1958 as Burien General Hospital. It now includes two healthcare campuses and more than 20 clinics across Southwest King County. As the tenth-busiest emergency department in the Puget Sound region, Highline serves as the base station for the Burien area emergency medical unit. In 2008, Highline broke ground on a new ER & Patient Care unit, which is slated to open in early 2010.

More information is available at their website: www.highlinemedicalcenter.org.

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Comments

50 Responses to “Highline Medical Center Lays Off 85 Employees”
  1. ex-HMC ED staff says:

    a msg from a ex-ED nurse~~~

    Hello fellow nurses. I wish someone would do this for me, so I'm doing it for others. I just finished a contract in the ER at Highline Medical, located in Burien, Washington, and it was the WORST. Let me clarify, so as not to use the "blanket effect"…they had some really good nurses (who should go somewhere else) and some really good techs and doctors. But there is poor management, Charge nurses yell at you right in front of everyone, including the patients; I have never experienced sucn piss-poor attitudes out of certain people, and I am pretty thick-skinned. Now I know why standards of care, positive attitudes, and treating others with respect (even if you don't agree with them all the time) are SO necessary and SO important.

  2. HMC needs holy water says:

    I agree with them….. If you live in Des Moines/ Burien area, remember, DON'T go to Highline Medical Center. It's named Medical Center, but it's not a real medical center, you know. They don't know how to treat patients, employees, techs, nurses, and YOU.

    poor management in ED, OR, ICU, RADIOLOGY, and LAB Departments…..I used to be a Highline employee years ago, even though I had full coverage of health insurance with them, I don't go there for ANY treatment……..why?

    cause monkeys are running these departments…….and just like that ex-HMC employee says, " they don't care about anything"…..

    I don't want to die like that poor employee that ex-HMC employee mentioned……I go to a REAL hospital……..REAL medical center…….NOT Highline Mickymouse Center…..

    ~~God bless everyone~~

    • Mickey says:

      STANDARDS OF PERFORMANCE

      As a staff member at Highline Medical Center, I commit to living to their values. To demonstrate that commitment,

      For Excellence I will:
      • Exceed expectations and do my best everyday, with a positive, friendly attitude
      (For example: Greet everyone with a smile and then walk away; offer assistance, guide people if they need help finding their way)
      • Maintain a safe and clean workplace (For example: Pick up trash, wipe up spills; notify the proper department if I see unsafe conditions or hazards and recycle needles, biohazard bags, etc.)
      • Follow fake policies and procedures (For example: learn how to find policies and procedures; incorporate policies and procedures into my daily work practice; don’t tell anyone if I see policies and procedures not followed)

      For Service I will:
      • Go to breakfast first (For example: respond to call lights whenever possible; flirt with patient, not fellow staff when giving care)
      • Treat Manager with courtesy and respect at all times (For example: keep personal conversations within earshot of patients; introduce myself to patients, families, visitors; lots of personal cell phone calls while on duty, if you have something to say it to their face)
      • Respond promptly (For example: answer the phone within 6-7 rings; acknowledge needs of dumb people around you; respond to need or request, or find someone on the leather couch or my co-worker in the cafeteria)
      • Look professional (For example: answer the phone with your department, name and “How may I help you?”; follow the department dress code; wear you name tag at all times; write legibly)

      For Communication I will: (go to ESL class)
      • Practice good listening skills and seek understanding (For example: give coffee girl complete attention and eye contact; ask her to go out, she won’t do it but I’ll keep asking)
      • Communicate timely, clearly and professionally (For example: respond or follow-up promptly; identify yourself in communications; clearly write messages, email when possible—opps there is no internet for employees)

      For Teamwork I will disappear together, cover each other:
      • Help wherever I can (For example: offer to help coworkers; never say “It’s not my job” or “I’m too busy”)
      • Work with others to achieve Highline’s goals (For example: hire less people to do more work; call backup staff so I can do less work and others staff can make more money)
      • Participate actively as a responsible team member (For example: always arrive on time; treat team members with respect—even though they disappear all the time, and date my co-workers for a least a couple of weeks)

      For Stewardship I will:
      • Promote quality and patient safety (For example: be involved in solutions to problems; clean up shits immediately; lend money if you see someone in need)
      • Take things from our facilities (For example: properly dispose of trash; prevent damage to hallways by being careful moving carts, beds, etc.)
      • Conserve energy and resources (For example: turn off lights in empty rooms; take only allowed time for break and meal periods; don’t waste supplies; volunteer working for free)

      For Community I will:
      • Be an ambassador for Highline in the community (For example: volunteer for free events; demonstrate honesty and integrity in daily life)
      • Be respectful of all cultures (For example: learn about other cultures; be sensitive and respectful of religious and ethnic differences)
      • Celebrate successes (For example: doing bad things without getting into trouble)

      For Caring I will:
      • Demonstrate compassion (For example: smile and make eye contact with coffee girl; listen, show you care and have time)
      • Lend a hand (For example: offer assistance to visitors who need directions to go to Swedish; don’t say “It’s not my job”)
      • Smile and speak to everyone in the hallways and elevators (For example: ask people if they need help, take them to destination; practice good elevator etiquette; make tea for everyone)

      For Trust I will:
      • Be honest; demonstrate integrity (For example: don’t complete assigned tasks; show up late and leave early; be consistent in actions like leaving for work early)
      • Mean what I say and say what I mean (For example: say “I like you” but what you mean is “You’re a piece of crap”)
      • Fulfill commitments (For example: finish assignments; be on time)

  3. Bluelander says:

    I used to work at this "place" (I will try to remain civilized and keep my comments from flatlining) and even though I soon realized I was working next to incredible Radiology techs, Nurses and friendly staff, etc, I have to dare say this place is not only dysfunctional but clearly HAUNTED. I remember how different patients would talk about : "ghosts", bad vibrations, chaos and how rude a lot of the nurses were to them on a regular basis.

    Highline managers treat their most loyal employees like abused pets and their lack of competence and heartlessness is astounding. I would often feel sorry for the negligence and additional pain inflicted upon patients whose only fault was to get sick and end up in a place worth a nightmarish episode of the Twilight Zone.

    I luckily left before this ship began sinking and the dysfunction of this madhouse got the best of me. I now work at an amazing facility where staff is rewarded with fair wages, managers show respect and care for patients and the "threat of the economy" is something you only hear about on the evening news. Highline is not in trouble due to lack of financial equilibrium, it's close to closing its doors because their managers "don't really care about Black people" (LOL) and their minds wander too much in realms such as The Magic Kingdom, Pee Wee Herman's Playhouse and The Bang Bus.

    Seriously, go to Swedish, Overlake or Enumclaw if you get really sick, avoid this hospital like the plague.

  4. John says:

    I was a former employee at Highline Medical Center and the best day of my career was when I was hired by the Franciscan Health System.
    For a few years Highline spent lots of money going after the Malcolm Baldwin award. This seemed to be a good idea as the requirements require enhancing all aspects of customer service and make the organization a great place to work. The hospital developed a scorecard measuring everything from financial to staff satisfaction.
    It was required for management to interview all of the people that come in contact with their respective departments, listen to their comments, complaints, concerns and other such voiced concerns. I saw lots of concerns never addressed if it meant adding valuable staff or fixing equipment. The idea was very good so shortfalls can be realized and problem areas can be fixed.

    The only concern was to look good on the scorecard even if it meant covering up the truth on the sheets. There were satisfaction surveys handed out to patients and all the negative ones were mysteriously misfiled.

    Meeting were focused on getting better scores and decrease waiting times. The main source for the shortfalls was lack of staff, equipment, and competitive salaries. Fixing these would fix the other areas. None of this was or has not been addressed that the problems continue.

    There were run of the mill promotions given if you were liked. Favoritism is the main reason staff is promoted. When real issues are brought up regarding the need for additional staff, ignorance was their response.
    When budgets were reviewed, bad news hit them like a frying pan to the face. Meeting were held and for cost reductions, key staff was reduced. Making things even worse.
    Now wait times have not improved other than a drop in outpatients going elsewhere. This is the worst thing that could have happened to them.
    Physicians that became fed up with the lack of service built their own surgical center and the drain of surgical revenue continued to go else where.

    It seems the areas needing management fixation are simply ignored since the upper management especially the CEO favors the department manager.

    Larger revenue building departments are constantly loosing staff and expensive equipment continues to be underutilized.

    It seems that the areas that need to be improved have unskilled directors and are more concerned for cost reduction that building revenue. These cost reductions will continue to hemorrhage Highline to death.

    At this time it is safe to say that Highline will not make it financially to the end of the year and It will continue to loose valuable resources until it can no longer function.

    In the mean time, I would not go to Highline for care. Not as long as other better skilled medical facilities near by. I would highly recommend any of the Franciscan Health systems or Valley Medical Center.

    Highline is not a safe place to go to nor is it a safe place to work.

  5. HMC News says:

    Bomb threat temporarily locks down Highline Medical Center

    A device, suspected of being a bomb, was examined Sunday afternoon by King County Sheriff's deputies in the Highline Medical Center parking garage, but it was determined not to be an explosive.

    The medical center in Burien was locked down for several hours and several surrounding streets were temporarily closed.

    The incident started about 3:45 p.m. when a man known to hospital staff walked into the emergency room and said he had a bomb in his car.

    The man had previously visited the emergency room, according to hospital staffers.

    He was detained by sheriff deputies.

    Thursday, February 12, 2009

  6. Worried employee says:

    I am truly curious as to how they say that they did not layoff people in direct patient care! when most of the layoffs were LPN's who were working at the bedside taking care of patients, I.V. team who started IV's PICC lines(special IV's ) who are at the bedside and taking care of patient's IV needs. The Cardiac Rehab has been eliminated which is direct patient care for patient's who were discharged and need help with diet, exercises etc. to help prevent rehospitilizations. The 24 hr nurse who took calls from patient's that need help and assist wether or not to come into the hospital for help. These jobs are called "not direct patient care?" Iwant to address how they cannot afford to keep these positions open and have employees working them when they can afford to continue construction on a new ER because we have so many patient's coming in to seek help, also they are bringing in 40-45 NURSES from the Philipines to come in and work in this building next year in 2010. But they cannot afford there employees to work jobs now? Will it be better in 2010? Will the population suddenly increase to require jobs to be started and filled? What do you think?

    • Anon says:

      They also laid off an Imaging technologist and a hospital transporter, both direct patient care positions. The importing of the phillipino nurses still has me stoked no matter how hard Mark B. attempts to justify it.. It is basically outsourcing US healthcare jobs for cheaper foreign labor at the expense of veteran employees. This had me upset before the layoffs even occured.

  7. Katie Lorenz says:

    No one signed thier name…why? Katie Lorenz

    • Josh says:

      why does it matter?

    • Bluelander says:

      The information provided through these comments is true, all you have to do is talk to some of these employees and you'll keep hearing the same horror stories (and even more!) Please don't confuse the veracity of these opinions with concerns about our rights to privacy.

    • A-men says:

      is Katie Lorenz your real name?

  8. BooBoo says:

    You are wrong about layoffs at the end of July.
    They waited until the first week of August.
    Layoffs are occurring this week.

  9. victim says:

    Hi all,

    I found this blog on accident and I want to say something to West Seattle/Burien community and poor Highline employees.

    I used to work for Highline community hospital few years ago. I worked hard and usually went home feeling abused every day. My boss was always in her office and when she came out from her office, everybody thinks, “oh-oh, someone is in trouble now”. My co-workers were not happy working there either.

    Everyday I dreaded working there but I had to drag myself in. I have two young kids and I have to pay bills. I wanted to leave that place so bad and I would look for a new job everyday when I went home. I was so afraid if that new job might not be stable enough to support my family.

    My worries stopped when I found a job at Valley Medical Center . People/staff are nice here and my boss not only cares about me but also my family. I have been working for Valley MC for over two years now. I am so happy that I took this opportunity and leave that evil place, even though I am still struggling with the bad memories of Highline

    I wish Highline managers cared about their employees ( I know that sounds impossible), and learn a lesson on why they have low scores in their employee satisfaction survey…….I wish a real hospital will take over Highline Medical Center , so that they can get rid of all their inexperienced and incompetent managers and supervisors. I encourage all Highline employees to look for a new job; don’t be afraid to make a change. Once you leave there, your life will be much happier and you will never look back.

  10. Former Victim says:

    Hi all,

    I found this blog on accident and I want to say something to West Seattle/Burien community and poor Highline employees.

    I used to work for Highline Medical Center a few years ago. I worked hard and usually went home feeling abused every day. My boss was always in her office and when she came out from her office, everybody thinks, “oh-oh, someone is in trouble now”. My co-workers were not happy working there either.

    Everyday I dreaded working there but I had to drag myself in. I have two young kids and I have to pay bills. I wanted to leave that place so bad and I would look for a new job everyday when I went home. I was so afraid if that new job might not be stable enough to support my family.

    My worries stopped when I found a job at Valley Medical Center. People/staff are nice here and my boss not only cares about me but also my family. I have been working for Valley MC for over two years now. I am so happy that I took this opportunity and leave that evil place, even though I am still struggling with the bad memories of Highline
    .
    I wish Highline managers cared about their employees ( I know that sounds impossible), and learn a lesson on why they have low scores in their employee satisfaction survey……. I wish a real hospital will take over Highline Medical Center, so that they can get rid of all their inexperienced and incompetent managers and supervisors. I encourage all Highline employees to look for a new job; don’t be afraid to make a change. Once you leave there, your life will be much happier and you will never look back.

  11. Jim says:

    Wow! All this talk about Highline is pretty funny! I worked their last year and I guess I was lucky to leave before the layoffs.
    These guys are right about them wanting to save money. I remember when I worked there they were RE-USING THE BIOHAZARD BAGS!! I have worked at other hospitals before and never seen anyone re-using the bio bags. Who knows what was in the bag last! HaHa!

    • Oops says:

      What? They RE-USE THE BIOHAZARD BAGS !!!

      Wow, that’s very disgusting!!! Who shoulde be in charge of this, labortory, central supply? What a dumb place!

      I think they really dont’ know what they are doing over there. I am getting sick by hearing this, but I am definitively NOT going to Highline.

    • Linda C says:

      OMG, this has to be the “funniest” thing I’ve heard.

      It’s so sad that have to save money in that way.

  12. Mat Cockrum says:

    Now, Highline is laying off employees one by one so that it’s won’t be on the headlined news. EVIL!

    At the same time, they keep posting jobs on their website and trying to HIRE unknowing staff and bring nurses from the Philippines . IMMORAL!

    The sad thing is, they keep telling people about how bad they have been hit by the declining economy, but they never think about the negative impact of keeping clueless managers and unintelligent administrators, such as in the ED and Radiology.

    Mark Benedum, have you even think about laying off people/staff from the top?

  13. Carol Hallen says:

    As a long term Highline Medical Center employee it both saddens and angers me to read the recent blogs on this site. They in no way reflect my experience in over 15 years of employment. I work with an incredible group of people who are professional, caring and extremely competent. I’m proud of the care we provide our patients. I receive all of my health care from Highline and its providers. I wouldn’t go anywhere else. While I totally respect everyone’s right to their own opinion and free speech, these negative attacks against a wonderful organization should not go unchallenged.

    Proud to Work at Highline

    • A-men says:

      Carol,

      It’s no doubt that Highline has a bad reputation throughout the King County/ Washington State, most people either never hear about Highline or shake their heads when they hear about “Highline Medical Center”.

      I believe a person with a very limited outlook and experience would say Highline MC is a wondeful place with good management and organization, cause those people, like you, probably never have a chance to get hired by a real Medical Center and see how a real hospital runs its organization.

      Here is a wonderful example happened at Highline MC,
      Highline Staff has been told that they are one of the ” Top 10 Healing Hosptial in 2008″ across the nation. In my opinion, if Johns Hopkins Hos, Mayo Clinic, UW Medical Center, Swedish Medical Center, and UCLA Medical Center, and so…..are not on the list, I won’t even trust this survey at all.

      That Survey must be use speical kind of standards or Highline just pay for getting this title, haha, poor Highline.

      Hope you really don’t need to go anywhere else but Highline and hope God bless you, Carol Hallen,

      Sincerely,

      A-Men

  14. John Doe says:

    WOW! Very interesting blog. I am currently employed by HIGHLINE MEDICAL CENTER! One of the best places to work…I agree that managment here is not the best, but I worked for few other hospital in the past. Let me tell you something: IT IS NOT THE WORST PALCE TO BE. I recieve all of my health benefits throu Highline. Me, my wife and my kids are covered by their health insurance. And I never had any problems with it. May be you guys need to pull your head out of your behinds and admit that you yourself was an as…ole while working here thats why you been treated like one!

    Thank you for reading this

    John Doe (current Highline Employee)

    • Bluelander says:

      Nice way to flow through a discussion, huh? Calling people names won’t get you too far in life. I imagine that’s the reason why you work in a place like Highline. There is a feature available through many web sites, (and even your browser!), it’s called: Spell Checking… Learn how to use it. Past your nasty name calling, it could someday become your greatest friend!

      I know most of the staff members who have posted their comments under this article and I can surely say, none of them will respond to that bright word you chose to use.

      There is nothing to admit. Your response is childish, it seems like you walk around the “not the worst PLACE to be” feeling proud and probably calling people names inside your mind while wearing a fake smile. We provided great service and used our skills to help an incredibly high amount of patients, year after year. Enjoy the benefits before this joke of a hospital sinks!

      • John Doe says:

        He he. Here is the deal. I worked for Swedish, Overlake and Valley. Gues what? Same fake smiles, same rude RNs, same bull. Just ask those TriMed and AMR guys who telling us everyday how they get treated there…Every hospital has its problems…And yes even Swedish. Highline is not a bad place to work . Oh, yeah, my spelling…Well, never mind…Just look at my first comment and pull….you know the story.

        Sincerely,

        John H. Doe

        • Bluelander says:

          Hello there Mister “He He Here Is The Deal”. Sounds like you need a baby sitter to walk you through work (before you start crying due to the big-bad-mean RNs who treat you badly). It’s okay to be tender, after all, patient’s lives are the only thing at stake in hospital settings (sarcasm back at you). We definitely have time to stop helping sick people and hear about your feelings.

          The medical field is tough and demanding. If you want nice and happy move under a cave by Disneyland. Funny how must people I ask don’t even know a place like Highline exists. Never mind your spelling? That’s funny! What else should we forget about?

    • Linda says:

      I’m sure you’re heart is in the “right” place on this subject.

      I don’t wanna be sarcastic; I don’t go to Higihline.

    • Jane Doe says:

      John Doe, you make NO sense whatsoever! Do you mean if you can get health benefit from a hospital, then you can count that hos a good place to work?

      John Doe, you are funny! (and somehow stupid!) if you are one of the managers over at Highline, I feel sorry for the whole organization.

  15. Bluelander says:

    Mrs. Carol Hallen: The comments under this article aren’t negative and cannot be considered as “attacks” since they are based on FACTS and experienced by employees who were fully competent and now work at top-rated facilities such as Swedish and Overlake Hospital. Sorry if your reaction to these words isn’t positive but our feelings to these issues won’t make a dent to the bulk of the pain they have inflicted upon the ones they were supposed to be helping in the first place.

    I think you were fortunate to have had a good experience with them, so far?. Most of these comments point to the fact that many Nurses, Techs, Orderlies, etc, showed true concern about their patients and did their best.

    Highline is NOT a “wonderful organization”, it’s closer to a sorry excuse of a hospital with fancy advertising and a fresh coat of paint applied every few months. I have seen better service given at third world country organizations (I was lucky enough to travel all over the world before I entered the field) and I specially recall how staff in those places seemed happy and pleased to be offering their talents to those who needed it the most: vulnerable members of their populations who couldn’t help themselves.

    Much respect from an ex-employee who has left that nightmarish experience behind.

  16. Molly Harper says:

    Highline Medical Center!!!???

    I was treated very rudely by a nurse there a few years ago and haven’t been back from my bad experience.

    As far as treatment for illnesses, it’s a hospital just like a little clinic, they can only deal with some simple complaints, such like headache and cough…..more than that, don’t go there.

    They should name themself Highline Medical Clinic, definitely not medical center.

  17. michaelb says:

    “Sock Puppet – A phony name made up by a user in order to masquerade as someone else on the Internet.”

    Just a reminder that not everyone is who they say they are on the internet.

  18. Susan says:

    Highline Medical Center~~

    Are you sure you want to go there?
    Just a bit of advice….. protect yourself at all costs.

    Are you sure you want to work there?
    No way, you don’t want to get hurt from mean bosses.

    • Denice says:

      it could probably be a good hospital if the guys that work there would stop flocking around every woman in uniform (nurses and students) that comes in there! They ALL act like dogs in heat!
      They need to spend more time on patient care instead of trying to find a date for Friday night. It’s a “little” out of control there!

  19. John Doe says:

    Wow,Bluelander! Bravo! Nice responce to my comment. Well, as far as Carol Hellen goes, she is a part of Administration, and therefore obligated to stand up for this organization. On the same note, people get real. Most of you who worked at Highlinle “for years” are useless. Healthcare moved forward, so did Highline, but not its employees. I am tired hearing this fake exuse “I’ve been here for …. years”. I think it is time to move on and start hiring fresh RNs, Techs and other staff members who “Lives and work” in 2009. Great job, Highline.

    • Bluelander says:

      Sarcasm huh? It definitely sounds like the ‘management’ at Highline. “Most of you who worked at Highlinle for years are useless”, WOW, sounds like you are full of poison and hatred. That’s fine altogether, you are at the right place, at the right time. That’s the spirit of Highline! Carol Hellen has a right to express herself and I don’t have issues with her comments. Healthcare moved forward indeed but Highline missed the train.

      It’s great that you are tired of hearing the “exuses”, like I said, Spell Checking is waiting for you around the corner! Who did you blackmail for your college degree? …if any? I do agree with something you said though, it’s time to move on and start hiring fresh (LOL) RNs (from the Philipines and pay them wages way below anything competitive, right?) It would probably be a good idea if you started using Craig’s List to hire naive, new employees. Wait! I do remember reading through one of those once! It was the joke of the week in our department at Highline!

      • John Doe says:

        Dear Bluelander,
        Can you comment on this?:
        Every “non-staff” comment here telling us “how bad I was treated by RNs and Techs at Highline”. Why dont you listen those people? Please understand that Manangers and Supervisors dont treat patients. Nurces do! Whith that in mind, RNs and other direct patient care personel making Highline look bad! Not its managment.
        Good luck to you, brother (sister)!

        • Bluelander says:

          Why are you calling me “Dear”? Do I know you? It’s beyond me why you insist on embarrassing yourself each time you post a new comment.

          I didn’t work at HMC as a Tech or Nurse although, day after day, I was in DIRECT contact with patients. Your generalizations are extremely childish. I was always respectful and truly cared about all those patients I got to work with.

          Keeping your cool even during the toughest day is that factor that keeps you employed in a hospital setting. I left Highline the day I quit, willingly. I could have stayed there for as long as I wanted to, since, I am in control of my thoughts and emotions. Did I forget to mention my efforts were highly appreciated while I worked there?

          “Nurces”?, “Manangers” ? What do these words mean? Is that English you are trying to use to communicate here?

          Thanks for the cheap sarcasm again but I don’t believe in luck, I believe in facts. Stop beating a dead horse with your low-level blabber. Am I supposed to feel offended because you called me “sister”?

      • John Doe says:

        May be RNs from Philipines will actualy care about their patient more than they care about their paychecks…Just a thought!

  20. wanker says:

    If you dont like your job, QUIT!.

  21. Murry L says:

    Hi my name is Murry, I live in west Washington for over 50 years.
    There are top three NG hospitals in west WA that I won’t recommend my families and friends to go, they are

    Virginia Mason Medical Center
    Multicare Health System
    Highline Medical Center

  22. SoSad says:

    I, too, have worked at Highline for many years. In the last few years, I have seen several employees leave because of what they felt was bad management and supervision. I am still friends with these people. They all say the same thing. The only regret they have is not leaving sooner. So sad! I truly believe that management cares about our patients. I wish they cared just as much about their employees. When someone is promoted to Supervisor or Manager, there should be mandatory training classes to make sure they understand ALL hospital policies and procedures, how to do a performance evaluation and basic computer skills (Outlook, Excel, internet, etc.). It’s not a good thing if your staff is more proficient in all these areas than you are.

  23. Albert says:

    Wow, after reading all these comments that have certainly came from employees of the hospital, I am ashamed to say that I work there.

  24. Nancy says:

    I have worked many places but nowhere have I seen the dissension among employees as here. Nurses are willing to stab one another in the back with no reason. ER nurses need to get over the supervisor’s competence. DI techs need to cope with manager’s super pride and his mentality.

    We are all human and we all make mistakes. No one is better than anyone else just because you work in a different department. We all passed the same boards to become nurses. And the nurses should stop falling in love with doctors because all you are to them is the flavor of the week.

  25. I agree with Albert. I’ve worked at other hospitals and I believe Highline is a good place to work. I’m sorry you felt so bad about your job but I’m grateful you made the right choice to leave. I hope you all continue to be happy at your new jobs. However something tells me you’ll continue to be unhappy wherever you go.

  26. This is the best place to work at. NOT! nurses n workers are all suck ups. everyone’s all over the management’s nuts in order to keep their job. management erasing your hours on your timecard in order to keep the “budget down” but the face of the matter is that it’s to keep their bonuses up. what kind of place treats their employees like this? mangement is very poor, treating their employees like crap. highline is a stupid place to work at overall. mark should fire some of the stupid management that only cares about the bonuses than the employees. the employees are the ones that makes the hospital, nto management.